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Privacy policy

Welcome to Mood Lodging by Segmentvanilla

Segmentvanilla Lda. Is committed to the way personal information is treated, as well as to protecting the privacy of the personal data of visitors and users of the website provided to it. Segmentvanilla Lda. Assumes responsibility for compliance with the laws and regulations applicable to the processing of personal data. Segmentvanilla Lda. Promotes the adoption of data protection principles, in line with international standards and best practices.

This Privacy Statement aims to describe how Segmentvanilla Lda. Collects, uses and protects the personal information that visitors and users of this website provide to us in strict respect and compliance with the Personal Data Protection Law.

Please read this Privacy Statement, because by visiting our website or providing us with your personal information, you are consenting to the collection, treatment and storage of your personal information and implies knowledge and acceptance of the conditions described in this Privacy Statement. Privacy.

Responsible for data processing

This Privacy Statement applies exclusively to the collection and processing of personal data carried out by Segmentvanilla Lda .. Thus, Segmentvanilla Lda. Is the responsible entity that provides the service and decides what data is collected, the means of processing data data and what they are used for.

Information collected

When we refer to personal data we refer to any information, of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person. An identifiable person is one who can be identified directly or indirectly, namely by reference to an identification number or to one or more elements specific to his physical, physiological, psychological, economic, cultural or social identity.

In general, the Segmentvanilla Lda. Website can be visited without revealing any personal information. There are, however, areas of the website where we need visitors to provide their personal data in order to take advantage of the services available there.

The personal data collected and processed consists of information relating to the name, telephone, e-mail, locality, country, nationality, date of birth, identification number, driving license.

Purposes of the processing of personal data

The personal data collected may be necessary to:

  • receive more information;
  • registration for activities or experiences available on the website;

We do not collect information for purposes other than those indicated above and we always ask the visitor himself to provide us with the data that identifies him only when we need them.

We do not collect information about our visitors from other sources, such as registers or public bodies, or private organizations.

Use and sharing of Personal Information

We do not disclose, rent, sell or exchange the personal information collected on this Site with third parties, except with potential employers, in the case of recruitment and selection processes, when you give us your consent or if you are legally required to make us known this information.

General principles applicable to data processing

In terms of general principles regarding the processing of personal data, Segmentvanilla Lda. Is committed to ensuring that the data of visitors and users treated by it are:

  • Subject to lawful, fair and transparent treatment in relation to the User;
  • Collected for specific, explicit and legitimate purposes, not later being treated in a way incompatible with those purposes;
  • Adequate, relevant and limited to what is necessary in relation to the purposes for which they are treated;
  • Accurate and updated whenever necessary, taking all appropriate measures so that the inaccurate data, taking into account the purposes for which they are processed, are erased or rectified without delay;
  • Kept in a way that allows the identification of the User only for the period necessary for the purposes for which the data are processed;
  • Destroyed after the authorized conservation period. Thus, all personal records that are more than five years old and have not been altered or updated by the visitor will be deleted from this website, without Segmentvanilla Lda. Having to give prior notice to the holder of the personal data;
  • Treated in a way that guarantees your safety, including protection against its unauthorized or unlawful treatment and against its accidental loss, destruction or damage, taking appropriate technical or organizational measures;
  • Respected within the scope of professional secrecy in relation to the data processed.

Visitor / user rights (data subjects)

Under the terms of the Personal Data Protection Law, the data subject is guaranteed the exercise of the following rights:

Right of access

The user has the right to obtain from Segmentvanilla Lda. The confirmation that the personal data concerning him are or are not subject to treatment and, if applicable, the right to access his personal data, what are the purposes of the treatment, which conservation periods, among others.

Right of rectification

The user has the right to request, at any time, the rectification of his personal data, as well as the right to have his incomplete personal data completed, including by means of an additional declaration.

In case of rectification of the data, Segmentvanilla Lda. Communicates to each recipient to whom the data have been transmitted the respective rectification, unless such communication proves impossible or implies a disproportionate effort for Segmentvanilla Lda ..

Right to erase data or “right to be forgotten”

Right to obtain the deletion of personal data when there are no valid grounds for their conservation, namely:

  • User data is no longer necessary for the purpose that motivated its collection or treatment;
  • The user withdraws the consent on which the data processing is based and there is no other legal basis for such processing;
  • The user opposes the treatment under the right of opposition and there are no prevailing legitimate interests that justify the treatment;
  • If the user's data is processed illegally;
  • If the user's data has to be deleted in order to comply with a legal obligation to which Segmentvanilla Lda. Is subject.

Right to limitation

The user has the right to obtain, on the part of Segmentvanilla Lda., The limitation of the processing of the user's data, in the form of suspension of the treatment or limitation of the scope of the treatment to certain categories of data or processing purposes.

Right to data portability

The user has the right to receive the data that he has provided to us in a digital format in current use and automatic reading or to request the direct transmission of his data to another entity that becomes the new responsible for his personal data.

Right of opposition

The user has the right to object at any time, for reasons related to his particular situation, to the processing of personal data concerning him based on the exercise of legitimate interests pursued by Segmentvanilla Lda. Or when the treatment is carried out for purposes other than those for which personal data was collected.

Segmentvanilla Lda. Will cease processing user data, unless it presents imperative and legitimate reasons for such treatment that prevail over the interests, rights and freedoms of the user, or for the purposes of declaring, exercising or defending a right of Segmentvanilla Lda. in a judicial process.

The period of time during which data is stored and preserved varies according to the purpose for which the information is processed. Effectively, there are legal requirements that require data to be kept for a minimum period of time. Thus, and whenever there is no specific legal requirement, data will be stored and preserved only for the minimum period necessary for the purposes that motivated its collection or further processing, or for the period of time authorized by the National Data Protection Commission. , after which they will be eliminated.

Procedure for the exercise of rights by the user

The aforementioned rights can be exercised by the user by contacting the following email: hello@moodlodging.com.

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Technical, organizational and security measures implemented

Segmentvanilla Lda. Is committed to ensuring the protection of the security of the personal data that is made available to us, having approved and implemented strict rules in this matter. Compliance with these rules is a mandatory obligation for all those who legally access personal data.

Bearing in mind the great concern and commitment shown by Segmentvanilla Lda. In the defense of privacy issues, several security measures have been adopted, of a technical and organizational nature, in order to protect the personal data made available to us against their dissemination, loss , misuse, alteration, treatment or unauthorized access, as well as against any other form of unlawful treatment.

Depending on the nature, scope, context and purposes of processing the data, as well as the risks arising from the treatment for the visitor's rights and freedoms, Segmentvanilla Lda. Undertakes to apply, both when defining the means of treatment, as at the moment of the treatment itself, the technical and organizational measures necessary and adequate for the protection of personal data and the fulfillment of legal requirements.

It also undertakes to ensure that, by default, only the data that is necessary for each specific purpose of treatment are processed and that these data are not made available without human intervention to an undetermined number of people.

In the areas of the website where personal data of visitors are collected and presented, their transmission is encrypted using the TLS (Transport Layer Security) protocol, with 128 or 256 bit encryption keys.

Using this technology, the data consulted on the website and the data sent by the user to the website are encrypted using 128 or 256 bit keys, which is currently the most secure form of encryption supported by current Internet browsers.

Use of Cookies

The connection testimonies, better known as "cookies", are small software tags that are stored on your computer through the browser (browser), retaining only information related to your preferences, not including, as such, your personal data.

In certain situations, information is collected about visits to our website. For example, we collect information about our visitors' domains of origin and record some aspects of visitor activity on the website, this information being kept "anonymous". This information can be used to carry out an analysis that allows us to improve the services provided to our visitors.

This information is collected using various technologies, including the use of cookies. A cookie is a small set of data that a website can send to the browser and that can be saved on the visitor's system. The Segmentvanilla Lda. Website uses cookies to keep information about visitors' ongoing sessions.

All browsers allow the user to accept, refuse or delete cookies, namely by selecting the appropriate settings in the respective browser. You can configure cookies in the "options" or "preferences" menu of your browser. Note, however, that by disabling cookies, you can prevent some web services from functioning correctly, affecting, partially or totally, the navigation on the website.

Communication of personal data

Segmentvanilla Lda., Within the scope of its activity, may use third parties to provide certain services. Sometimes, the provision of these services implies access, by third parties, to the personal data of our users.

When this happens, Segmentvanilla Lda. Takes the appropriate measures to ensure that the entities that have access to the data, are reputable and offer the highest guarantees at this level, which will be properly enshrined and safeguarded with these third parties.

Thus, any entity subcontracted by Segmentvanilla Lda. Will have the obligation to adopt the necessary technical and organizational measures in order to protect personal data against destruction, accidental or unlawful, accidental loss, alteration, dissemination or unauthorized access and against any form of illicit treatment.


Our website contains links to other websites on the Internet. Segmentvanilla Lda. Is not responsible for the privacy policies or the content of these websites.

Changes to our privacy practices

If Segmentvanilla Lda. Changes its privacy practices, they will always be available at this location. If you need any clarification on our privacy practices, please contact us via email hello@moodlodging.com.

In any case, if you consider that Segmentvanilla Lda. Has violated or may have violated your rights under the applicable data protection legislation, you can file a complaint with the National Data Protection Commission.